Ten Phrases Every Leader Should Use

“I made a mistake.”
“I was wrong.”
“I’m sorry.”
“I’m not sure.”
“I don’t know.”
“Would you help me?”
“Could you help me understand? I’m not sure I get it.”
“What do you think?”
“What do you suggest?”
“What would you do?”

This great counsel came from my valued mentor, Kevin Eikenberry.